Email and form only
Contact
We are reachable by email and through the form. We do not take phone calls and we do not have a public office.
The desk
Room requests: use the form below or the request page. Everything else — corrections, questions, privacy requests — goes to [email protected]. Privacy requests can also go to [email protected].
The hotel itself
For an existing booking, lost property or anything on the property, contact Hard Rock Hotel & Casino Ottawa directly: 1-613-822-8668, 4837 Albion Road, Ottawa, ON K1X 1A3, or the contact page on casino.hardrock.com. The Hard Rock LIVE box office is extension 4830.
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Sources · read 23–29 Oct 2026 · where they differ, the hotel's own pages prevail